rummy gold app

rummy gold app App support

Contact
+91 7670157286

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy gold app:

Q1: How to log in after installing the rummy gold app?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection and wait for a strong signal to appear. If you still can't receive the OTP, try clicking "send OTP" again and see if it resolves the issue. If the problem persists, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active number. If your number has changed, send your updated KYC details to customer support via email to assist with transferring your account. This will enable a smooth account shift.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and you'll be able to log in and play smoothly. This should update the app and allow you to access its latest features.

Most Asked Questions Related To Withdraw In The rummy gold app:

Q1: What is the minimum withdrawal amount in the rummy gold app?

In this app, users can withdraw a minimum of Rs. 100, which is higher than what's available in other apps. Only gaming earnings can be withdrawn, not bonus amounts. The app has a higher withdrawal threshold compared to similar apps.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow the process to take place within 30 minutes to 3 hours. However, payment delays can occur, potentially requiring a wait of up to 24 hours. This delay may happen despite the overall efficiency of the app's services.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes, and it cannot be withdrawn by anyone else but you. You can withdraw any winnings earned while playing games with the bonus amount. Any money earned from the bonus is yours to keep, but it must be earned first.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings, as the withdrawal may be pending to be added to your wallet account within 24 hours. If the funds still don't appear, you can reach out to their care centre for assistance. If the issue persists, support from the care centre can be sought.

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